For 14 days from date of purchase, Threads, LLC will gladly accept, for store credit, items that are in new condition, unworn, and free of damages by the customer. For full store credit, mail your item within 14 days from the receipt of original order. Items cannot be returned or exchanged after 14 days. Items must be returned with all Threads tags still attached and in original packaging.
Please email Threads return department at firstname.lastname@example.org for a return or exchange approval.
Please ship returns/exchanges to the following address:
131 Bridge Street
Phoenixville, PA 19460
You must include a copy of your receipt, your name, and phone number with all returns/exchanges.
All sale items are FINAL sales.
Holiday returns are extended through January 15.